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We have a robust Safety Measures Policy in place that you can access here. We keep up to date on the latest news and updates as they are released by the government, too, to ensure our practice is always complying with the best safety measures.

We request that you call in advance to let us know the time and date you are planning to pay us a visit in accordance with our Covid-19 safety measures policy. This will allow us to safely adapt the session in time for your visit.

Before your child starts nursery, we go through a Welcome Booklet with you and send you a copy to keep. This will include all the items we’ll need from you so we can deliver our expert care for your little one.

As a heads-up, though, this will include bringing a spare pair of clothes, any comforters (if necessary) and a set of nappies/wipes to keep in the nursery at all times, in line with our Covid-19 safety measures policy.

My child has certain dietary requirements, how will you accommodate this?

We offer a halal menu and complete vegetarian options. Any specific allergies must be disclosed to us at the time you register your child. These details are then kept in a place visible to our team at all times so they can double-check the list during meal times.

We also request that all parents check the Food Standards Agency allergens list to ensure that any lunch boxes provided do not contain the 14 common allergens. This can be viewed here and is available to our parents at all times on our App.

We run two five-hour sessions per day:
8am – 1pm
1pm – 6pm

Should you require any extra hours, you are more than welcome to. Any extra hours are charged at the standard Creche Fee rate. We request that you book this in advance.

I don’t finish work until after the session finishes, what can I do?

I’m glad you asked. We offer a couple of options here:

You can use our creche service charged at the standard rate per hour (within opening hours) or;

You can make use of our pick-up/drop-off service. Learn more about this here.